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Last Updated: 10/06/2025

Welcome to Scratchette! These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing or using Scratchette, you agree to comply with these Terms. If you do not agree, please do not use our services.

1. Definitions

• “Scratchette,” “we,” “us,” or “our” refers to the company providing digital scratch card services.

• “User,” “you,” or “your” refers to any individual or entity using our services.

• “Service” means the digital scratch card creation, customization, and delivery platform.

• “Content” includes text, images, designs, and messages created using Scratchette.

2. Acceptance of Terms

By using Scratchette, you confirm that:

• You are at least 18 years old (or the legal age in your jurisdiction).

• You agree to these Terms and our Privacy Policy.

• You will not use Scratchette for illegal, fraudulent, or harmful purposes.

3. Account Registration

• Some features may require account creation.

• You must provide accurate and current information.

• You are responsible for maintaining account security and confidentiality.

• Notify us immediately of any unauthorized access.

4. Service Usage & Restrictions

Permitted Use

• Creating personalized digital scratch cards for personal, non-commercial purposes.

• Sending messages to recipients who consent to receiving them.

Prohibited Use

You may not use Scratchette to:

• Send spam, harassment, threats, or abusive content.

• Share illegal, defamatory, or infringing material.

• Impersonate others or misrepresent affiliations.

• Reverse-engineer, hack, or disrupt our service.

• Use automated scripts/bots to generate cards.

5. Payments & Refunds

• All purchases are processed via secure third-party payment gateways (e.g., Stripe, PayPal).

• Prices are listed in USD (or your local currency) and are subject to change.

• Refunds may be issued under our Refund Policy (link to your refund policy).

• Chargebacks without prior dispute resolution may result in account suspension.

6. Intellectual Property

• Scratchette owns all software, designs, and trademarks.

• You retain ownership of the custom content you create but grant us a limited license to display and deliver it.

• You may not resell, redistribute, or claim our templates as your own.

7. User-Generated Content

• You are solely responsible for the content you create.

• We reserve the right to remove or block inappropriate cards.

• We do not pre-screen content but may moderate violations.

8. Privacy & Data Handling

• Your data is handled per our Privacy Policy.

• We store card content only until delivery unless deleted earlier.

• Recipient data (email/name) is used solely for delivery.

9. Limitation of Liability

• Scratchette is provided “as-is” without warranties.

• We are not liable for:

  • Failed deliveries due to incorrect recipient details.

  • Indirect, incidental, or consequential damages.

  • Third-party actions (e.g., payment processors).

10. Termination

We may suspend or terminate your access if you:

• Violate these Terms.

• Engage in fraudulent or harmful activities.

• Attempt to disrupt our service.

11. Changes to Terms

• We may update these Terms periodically.

• Continued use after changes constitutes acceptance.

12. Governing Law & Disputes

• These Terms are governed by the laws of United states.

• Disputes will be resolved via negotiation, mediation, or court proceedings if necessary.

13. Contact Information

For questions or disputes, contact us at:
📧 Email: info@scratchette.com